To start your return, enter your order number and email address or phone number
How do I return?
Enter your order number and email address in the fields above and click Start
Follow the instructions and select the items you want to return
You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable?
Return Policy for Air Coolers: All our Air Coolers come with a 10 Day Return policy
Return Policy for Electric Components: All our components come with a 10 Day Replacement Policy.
Warranty Policy for Submersible Pump: Our Pumps will come with a 10 Day Replacement Policy.
Warranty Policy for Anti-Bacterial Covers: The covers come with a 10 Day Replacement Policy. If you find any issue within the stipulated replacement period then you can return us the cover and your money shall be refunded.
Warranty Policy for Air Cooler Perfumes: All perfumes are non-returnable.
They must be in original condition
In the original packaging
Free gifts or promotional items are not returnable!