I got to know about Havai while scrolling on amazon. I was searching for a remote-controlled fan but was sceptical to purchase one, but then I saw this specific Havai BLDC fan and was amazed to see all 7 5-star reviews, I went on the page and read the reviews and then visited their e-commerce website. I had a nice chat with Rishabh Ji (owner of the company) where I asked him all the doubts regarding the warranty, remote functions, remote warranty and discounts and fortunately, he was very humble to entertain me at late night. I straight away ordered the fan and was indeed happy to watch its sleek and simple design which does not make it look like a high-fi model but gives a middle-class outlook. Apart from the fan, the after sales service was also amazing where Rishabh Ji was always in touch with me and the concerned technician. I hope to receive similar after-sales service because that's what defines a company.
HAVAI Spinel BLDC Ceiling Fan 28W, 1200mm Blade with Remote - METAL GREY



Brand: HAVAI
Color: White
Features:
- SUPER ENERGY EFFICIENT BLDC MOTOR
- INVERTER STABILIZATION TECHNOLOGY
- HIGH SPEED & AIRFLOW
- SMART REMOTE
- 2 YEAR ON-SITE WARRANTY
- SOUNDLESS OPERATION
model number: CEILING FANS
Part Number: BLDC
HAVAI
We at HAVAI intend to make the process of selection and owning a product 'stress free' for you and therefore we focus on honest depiction of our products for you to make an informed choice and a great after sales service. With HAVAI you get what you see and post your purchase we are with you at all times
What makes our products unique?
Our products are unique due to the high quality service attached with it. It is the service that differentiates our products and makes them unique
Why we love what we do?
The honesty in our products makes us love what we do. At no point do we want to compromise the customer journey with the product.
Are our products high quality?
With our products we have always focused on one thing and that is PERFORMANCE
Warranty Policy for Air Coolers
All our Air Coolers come with a 1 year Warranty on the Electrical Components of the Air Cooler. What that means is the Main Motor, Pump and the Swing Motor of your Air Cooler are covered for 1 year and will be replaced absolutely free of cost from our end within the warranty period. All you need to do is contact us with the video of the issue on our Whatsapp Service Number – 9819991318 and we shall get back to you. Post 1 year we shall continue to provide service and spares to the appliance at a cost. For Air Coolers we would also like to mention that plastic parts do not have any warranty. However if due to usage the plastic parts do get damaged or get broken we shall replace the same at a cost which will include the cost of replacement and the cost of the service for the same.
Warranty Policy for Electric Components
All our components come with a 7 Day Replacement Policy. If however the component you buy from our website has any issue during the duration of its running of 1 year then we shall asses the issue and if there is a genuine manufacturing issue then we shall replace the component free of cost.
Warranty Policy for Submersible Pump
Our Pumps will come with a 7 Day Replacement Policy. Since the functionality of the pump totally depends on the usage there is no warranty on the same. However if there is a manufacturing defect kindly whatsapp us the issue and if the same is ascertained then we shall replace the same in the period of 1 year at no cost.
Warranty Policy for Anti-Bacterial Covers
The covers come with a 7 Day Replacement Policy. If you find any issue within the stipulated replacement period then you can return us the cover and your money shall be refunded.
Warranty Policy for Air Cooler Perfumes
All perfumes are non-returnable. Incase of any packing defect which could lead to leakage at your end kindly intimate us with details on our service number – 9819991318 within 3 days of receiving the product so that we can assess and accordingly provide a refund.
Free Shipping
All products bought on havai.in have FREE SHIPPING across India. The number of days for products to reach can vary from 4 – 8 days. The details of the same will be available for you to monitor once you place the order as the tracker will be available for you to see.
Delivery
We have tied up with most premier delivery partners to ensure that there is a smooth delivery of the product to you across India.